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Bureau Services

Webopedia Services operates as a service bureau, providing comprehensive support solutions to businesses. We offer high-quality services at competitive rates, ensuring you capture every business opportunity. Our offerings include call answering, message taking, call transfers, and other essential support functions. By outsourcing to us, you gain access to established infrastructure and specialised expertise.

Bureau Services
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Consult with Us

We’re here to work with you on your business goals.

Our Solutions

Worldwide Client Support

Webopedia Services provides 24/7 customer support, ensuring you capitalize on every opportunity to serve your global clientele. We offer immediate customer responses, proactive social media management, and timely email support, delivering practical solutions whenever needed.

With over five years of experience delivering cost-effective, high-quality services, we’ve built a diverse client portfolio across numerous industries. This breadth of experience enables us to tailor our solutions to meet the unique challenges of each client, regardless of their size or market position.

Providing worldwide support enhances communication with leads and customers, offering a significant competitive advantage. In today’s on-demand market, customers expect round-the-clock availability. Webopedia Services’ 24/7 support ensures heightened customer satisfaction and strengthens your global presence.

Webopedia Services ensures you never miss a business opportunity by providing comprehensive call handling, message taking, call transfers, and other essential support services. Consistent customer connection is vital for business success; missed inquiries translate to lost opportunities and potential reputational damage.

Open communication, trust, and transparency are fundamental to strong client relationships. By establishing a robust and honest communication structure, you enhance customer satisfaction, leading to repeat business, referrals, and future growth.

Many companies prioritise rapid customer support to minimise missed calls. However, during peak periods, handling all incoming transactions can be challenging, resulting in customer frustration. Outsourcing to Webopedia Services provides access to advanced technology and expert support, ensuring all calls are captured, whether for order support, 24/7 technical assistance, or other applications. This guarantees a seamless customer experience and maximises your business potential.

Virtual Assistants

Live Chat Solutions

Webopedia Services enhances customer support through advanced chat tools, enabling screen sharing, link and screenshot delivery for clear communication. We offer 24/7 live chat support, instant customer replies, efficient email solutions, proactive social media management, and seamless call transfers. Customers prefer live chat for its immediate response capabilities.

Live chat provides customers with real-time assistance, addressing urgent questions and problems more effectively than email. Email communication often lacks immediacy, leaving customers uncertain about response times.

The real-time nature of live chat results in higher customer satisfaction ratings compared to other support channels. Our live chat software allows agents to access customer context, including current screen views and previous interactions, for personalised support. We also facilitate seamless text confirmations for order verification, purchase details, tracking, and other order-related inquiries.

Complimentary Consultation & Analysis

End-to-End Solutions for you.

Frequently Asked Questions

Established and Reliable

We Serve multiple countries and categories. Have a chat with us and find out how we can serve your business from today.

Contact us

Our Turn-key Solutions can work for you 24/7. Contact us and learn out how we can work with you to help you achieve your targets.

We understand your needs
We understand your needs

About the Company

Founded in December 2023 in Kolkata, Webopedia Services was established with a vision to provide cutting-edge business process outsourcing (BPO) and IT solutions to companies worldwide. We specialise in outbound and inbound voice support, lead generation, telemarketing, appointment scheduling, market research, and third-party verification.

GB-16, Rajdanga Main Road, Kolkata- 700107
+91-33-3510-8042
+91-62891-37034
info@webopediaservices.com