Legal Information, Privacy Policy & Telecom Terms
Last Updated: July 30, 2026
This master compliance page outlines the corporate structure, data protection protocols, telecom regulations, and Do-Not-Call (DNC) policies governing Webopedia Services Private Limited across global BPO and IT-enabled operations.
1. Corporate Legal Identity
Legal Registered Company Name: Webopedia Services Private Limited
Corporate Identification Number (CIN): U62099WB2023PTC260125
Official Registered Office Address (India): Block-GB, Plot No.16, 3rd Floor, 1767 Rajdanga Main Road, Kolkata-700107
UK Business Correspondence Address: 128 City Road, London, EC1V 2NX
Official Domain: www.webopediaservices.com
Official Compliance Contact: contact@webopediaservices.com | info@webopediaservices.com
2. Privacy Policy & GDPR Compliance
Webopedia Services Private Limited processes personal data in strict accordance with international data protection frameworks, including the Information Technology Act (India), UK GDPR, and EU GDPR.
Purpose of Processing:
We collect and process business contact data solely for legitimate business and marketing purposes, including executing direct BPO services, B2B marketing and communication campaigns, lead generation, appointment scheduling, market research, and client support activities. Webopedia Services Private Limited does not sell, trade, or rent consumer/lead databases to third-party data brokers under any circumstances.
Information We Collect & Process:
- Business & Contact Details: Client/Lead Names, email addresses, phone numbers, and job titles.
- Telecommunications Metadata: Timestamp logs, call durations, source/destination numbers, and call recordings strictly stored for compliance and service monitoring.
- Website Metadata: IP addresses and browser headers collected automatically when visiting our website.
Data Rights:
Individuals located in the UK/EU or internationally hold rights under data protection laws to access, modify, restrict, or request full deletion of their personal contact details from our operational servers by emailing contact@webopediaservices.com.
3. Telecommunications & Regulatory Compliance Policy
As an international BPO provider, Webopedia Services Private Limited adheres to strict telecommunication guidelines set forth by Ofcom (UK), PECR (UK), and TCPA (USA):
- TPS & CTPS Registry Screening: All UK marketing databases are regularly screened against the official UK Telephone Preference Service (TPS) and Corporate Telephone Preference Service (CTPS) registries every 28 days to prevent unsolicited calls.
- Caller ID Transparency: Outbound communications present authorized, fully verified local or toll-free DIDs (Direct Inward Dialing). Spoofing or manipulating Caller ID information is strictly prohibited.
- No Unauthorized Automated Dialing: We maintain strict agent-assisted operational workflows and adhere to statutory maximum abandon rates.
- SMS Opt-Out Protocol: All automated or campaign-based text communications support standard mobile keywords (reply STOP or UNSUBSCRIBE for immediate suppression).
4. Do Not Call (DNC) & Suppression Requests
If you wish to remove your phone number or email address from our communications database or from active client campaign lists, please email your removal request to:
Please include the phone number(s) or email address(es) you wish to suppress in the subject line or body.
* Processing Notice: All suppression requests are updated across all operational dialing nodes within 24 to 48 hours of receipt.
5. Terms of Service
- Service Delivery: BPO and IT-enabled services are performed in accordance with signed Master Services Agreements (MSAs) and Statements of Work (SOWs).
- Intellectual Property: All text, branding, and assets on www.webopediaservices.com remain the exclusive property of Webopedia Services Private Limited.
- Limitation of Liability: Webopedia Services Private Limited is not liable for indirect or third-party telecom carrier interruptions outside our direct infrastructure control.